Frequently Asked Questions

 
 

What should I bring to a Private Lesson?

Bring your dog on a leash with a flat collar or martingale style collar and some of their favorite high value treats.  You should wear comfortable clothing and be ready to have fun!   Once you arrive we will start working on that weeks goals.  I may use one of my own dogs to demonstrate or for a distraction. After the lesson we may do some dog socialization depending on the dog.  If the weather permits we may be outside for our lesson. 

What methods of payment do you accept?

We accept cash, check,Zelle and Venmo.  Services must be paid in full prior to the start of services.  

What is your CANCELLATION policy?

 Private Lessons:  We require a 24 hour cancellation notice for all private lessons.   If we receive less than 24-hours notice you will be charged the amount of the scheduled lesson or it will be counted against a lesson from your package.   If we arrive and you are not available for the lesson there will be a charge for the amount of the scheduled lesson.  

What is your refund policy?

All payments are non-refundable.

What areas do you service?

We service all of Washington County, as well as some locations in Frederick County and Loudoun County.  If you live in an area not listed here please contact us and an exception may be made on a case by case basis.